Why Your Roofing Company Isn't Showing Up on Google
You have a website. It looks fine. But when someone searches for a roofer in your city, you are nowhere. Here is what is actually going on and how to fix it.
Local SEO is what determines whether your business shows up when someone in Vancouver searches for what you do. It is not complicated, but it does require doing a set of specific things consistently. This guide covers all of them.
Updated February 2026.
When someone searches "emergency plumber Vancouver" or "furnace repair Burnaby", Google shows three things: paid ads at the top, a map pack of 3 local businesses, and organic results below that.
The map pack is where the majority of clicks go for local service searches. Getting into it requires a combination of your Google Business Profile, your website, and your citation presence across the web. Ranking in the organic results below requires your website specifically.
Your GBP is the single most important local SEO asset you have. It directly controls your presence in the map pack.
Complete every field. Business name, address, phone number, website, hours, service area, description, categories, and services. A fully completed profile ranks higher than a partial one.
Choose the right primary category. For an HVAC company this is "HVAC Contractor". For a plumber it is "Plumber". Do not use a generic category like "Contractor" as your primary.
Add secondary categories. An HVAC company should also add "Air Conditioning Contractor", "Furnace Repair Service", and "Heating Contractor". Each one expands the searches you can appear for.
Post weekly. GBP posts, photos of completed jobs, seasonal tips, special offers, signal to Google that your business is active. Companies that post consistently rank higher than ones that do not.
Seed your Q&A section. Add the questions your customers actually ask and answer them yourself. Google surfaces these in search results and they pre-answer objections before a customer calls.
Respond to every review within 24 hours. Response rate is a ranking factor. Companies that engage with their reviews consistently outrank ones that do not.
Reviews are a direct local SEO ranking signal and a conversion factor. You need both volume and recency.
The fastest way to get reviews is a text message sent immediately after a completed job: "Thanks for choosing us. If you were happy with the work, a quick Google review makes a huge difference for our business — [link]". Most satisfied customers will leave a review within the first hour if you send it while the job is fresh.
Target one new review per week minimum once you are operational. The companies in the map pack top 3 in Vancouver typically have between 40 and 200 reviews. You do not need to match that on day one, but the trajectory matters.
Your website is the foundation of your organic rankings. The architecture determines what searches you can compete for.
One page per service. A single services page ranks for nothing specifically. Dedicated pages for furnace repair, AC repair, heat pump installation, and HVAC maintenance each have a chance to rank for those searches independently.
One page per city you serve. If you serve Vancouver, Burnaby, Surrey, Richmond, and North Vancouver, you need a location page for each one. View the cities we cover for our own clients to get a sense of the geographic scope that makes sense for Metro Vancouver. Each location page needs real, unique content — not just the city name swapped in.
FAQPage schema on every page. Schema markup tells Google what your content is and triggers rich snippets in search results. FAQPage schema specifically increases click-through rate by expanding your result in the SERP.
Page speed matters here too. A slow website ranks lower and converts worse. Static generation on a global CDN delivers sub-100ms Time to First Byte globally. That speed advantage affects both rankings and conversion directly.
A citation is any online mention of your business name, address, and phone number. Consistent citations across authoritative directories signal to Google that your business is legitimate and established.
The essentials for Vancouver trades businesses:
Industry-specific directories worth getting on:
Your business name, address, and phone number must be identical across every directory. Even small variations like "St." versus "Street" or different phone number formats dilute the SEO value of your citations. The free local directory submission tracker has every major Canadian directory pre-loaded with status tracking and NAP fields, so you can work through submissions systematically and never lose your place. Our local SEO service handles all 30+ submissions manually with consistent NAP data if you prefer to hand it off.
Content you publish needs time to be indexed and ranked before you need it. For seasonal trades businesses, this means publishing ahead of demand, not during it.
Furnace content should be live by August, before winter search volume climbs. AC and heat pump content should be live by February. Storm damage content should be live before the rainy season starts.
If you publish a furnace maintenance guide in November when people are already searching for it, you have missed the peak. The SEO value will arrive next October when no one is looking.
Backlinks from other websites to yours are the third pillar of local SEO alongside your GBP and citations. For a trades business in Vancouver, the most accessible backlinks come from:
Industry associations. HRAI, TECA, ECABC, GVHBA, and similar associations all have member directories. Getting listed gives you a high-authority link from a topically relevant domain.
Supplier and manufacturer directories. If you are a Lennox dealer or a Kohler certified installer, those manufacturer sites often list certified local contractors. Get on those lists.
Real estate and home service blogs. Local real estate agents and renovation bloggers write content like "best contractors in Vancouver" and "renovation resources for homeowners". Getting mentioned in those posts generates referral traffic and link authority.
Local business directories. Vancouver Board of Trade, local chambers of commerce, and city-specific business directories all provide legitimate local links.
A company that sets up their GBP completely, collects one review per week, builds out proper service and location pages, gets listed in 30 directories, and publishes one piece of content per month will rank in the top 3 for their primary keywords within 6 to 12 months in most Vancouver markets.
Most competitors quit at month 3. The ones who stay consistent own their market within a year.
If you want the website architecture and schema markup handled properly from day one, that is what we build. If you want the directory submissions and GBP optimization handled as a standalone service, our local SEO package covers all of it.
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